Fire Protection Services Kirkland WA

Very experienced, professional and courteous technicians! Thanks Marlon and Zach for exceeding our expectations and solving all issues!

Jeff did great job thanks for your hard work.

Excellent service! Allec was extremally knowledgeable with great attitude making us feel customer service is his focus. He is professionalism and can do attitude made the inspection go smoothly with other staff including the electrician and the elevator technician. He is flexibility leading this inspection and positive friendly approach was much appreciated. As I mentioned before in my earlier survey, we have done this inspection with other companies before but your staff made the difference especially Allec's customer in approach! Thank you Allec and Northwest Fire for great service!

Alex and Even showed up on time and they were very professional, knowledgeable and great to work with. Their politeness and very positive attitude made the inspection easy and we really appreciated their professionalism and their work ethics. We have done this inspection several times with other companies but none were comparable to the service we received from these guys and your company. I will make sure the word gets out about how great you guys are. Keep up the good work and the way you treat your customer is outstanding!

Thank you for your superb customer service. Brian Rodrigues went above and beyond today to fully explain what work was getting done and why it was getting done. In addition, he helped solve a months-long mystery with regard to a flashing light at the building that our engineers could not solve. While it wasn't part of his initial scope, he was so knowledgeable about the building systems that he was able to point me in the right direction as to what was causing the light to flash (the evacuation system). Brian had a smile on his face from the moment I met him and was very willing to help me out. I really appreciate customer service like that and hope to work with him again in the future.

Brian did a great job

The tech was polite, on time, and was able to swap out extinguishers to avoid having to come back to do another visit. Thank you

We really like that you contact us when something needs to be done as we don't always know what is required. Also, your service personnel always shows up when scheduled, is knowledgeable and friendly. Thanks

Super happy about preventative recommendations.

All 3 techs did a great job

Did his job with minimal disruptions to the building

Been doing this a longtime. The staff from NW firesystems was the best I have ever worked with. Prompt, knowledgable and at the top echelon of customer service.

Great Service

the service is Great,from Kathy to the service crew to materials procurement and the installation are awesome. project got done in time.

great service

prefect

He was very knowledgable and walked me through what I need to know

Working with NW Fire is always effortless and enjoyable. The techs know their stuff and are courteous and professional

Allec was out to our community in Kirkland today and was so helpful in testing our backflow and was nice enough to provide details to the city on our behalf. He was thoughtful to tell me that our fire extinguishers need servicing as well so it's nice to have vendors that care and do the job right the first time!