Read below to find out what your neighbors in Seattle, WA have to say about our service, then call us to ensure your home or business is protected!
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Doing maintenance on a Viking Sprinkler Fire Prevention System. The procedure involved inspecting and testing all valves and gauges for proper operation. I replaced the water pressure gauges and conducted a flow test to ensure the system meets the required firefighting capacities. This routine check ensures the system's readiness to operate effectively in the event of a fire, safeguarding both property and lives.
Jesse was able to make it out to our building on the same day that we placed a service call. We had two false alarms over the weekend and I was unsure as to how long it would take to get a technician out and the problem rectified. Again, Jesse was out within a short time frame and provided us with an explanation as to the suspected cause. Thanks Jesse!
Working on a routine maintenance for Kidde fire extinguishers. Tasks included checking pressure levels, inspecting seals and valves, and replacing expired units. This ensures they remain operational and ready for use in emergencies, maintaining safety standards and compliance with fire safety regulations.
I wrapped up the testing and maintenance of a Honeywell fire alarm system. I inspected and tested all smoke and heat detectors, ensuring they functioned correctly. I also calibrated the alarm panels and replaced batteries where necessary. This thorough check ensures the system is fully operational and compliant with safety standards.
Customer has had this issue for a long time now and it usually corrects itself. It is common these troubles get stuck on the panel and the communicator needs to be reset to clear this. Reset communicator and cleared trouble. Customer stated they have already had someone out to see if a radio would work but the connection around the building is to poor. The only way they said would be to place the antenna on the roof.
Northwest Fire Systems is amazing, they respond and schedule quickly, office staff and technicians always have amazing customer service and the technician ended up going above and beyond for us today. We will continue to use NWFS for our building.
Supervisory Duct detector upon arrival, located active duct on Roof top above Elevator. Reset duct and verified device is not corroded. System back online in normal condition.
(2) Troubles on panel Upon arrival due to (2) open circuits on the 6th floor speaker circuits. Recommend notices be given to all of 6th floor.
Alarm center reported a CO alarm, the only alarm showing in history that came in at the same time and day that alarm center got the alarm was a Smoke alarm coming from the ADA unit 4129. Suspect that it’s a combination device which is why alarm center is stating CO. No action needed for this issue at this time. Spoke with Jake Stone and told him if he gets a call about something like this to verify what the panel states.
Sensitivity Tested all smokes: All Pass
Upon arrival found that there was 90 detector that needed testing instead of 30. Sensitivity tested some of the smokes and will return to finish Saturday.
Replaced (1) horn in 217 and (1) in 218.
System back online in normal condition.
Marlon provided very detailed information on why our fire panel was tripping and how we can improve our panels and come up with a solution. We were satisfied with the work performed today.
Replaced (2) mini modules for the duct detectors and programmed points back into panel. System normal.
We recently switched to NW Fire Systems from our previous contractor and we couldn't be more pleased with the response and service we have received since. NW Fire has always been responsive so far and highly professional. In trying to resolve our latest issue, the two technicians that came out worked for a solid shift, only stopping to eat lunch for a brief time. I appreciate the dedication and stick-to-it-ive-ness. Keep it up!
Removed (3) 5395 NAC panels and installed (2) New power supplies. Programmed new panels and verified no system troubles caused by this work. Will need to return to test these circuits. Customer stated they would like to do testing at 6:00AM prior to tenants arrival. Unable to reset dailer through panel, would like to also recycle power to FACP during the return trip incase any alarms were to sound.
Marlon was very knowledgeable and works efficiently, very professional and friendly.
He was very professional and made sure to clean up after
We recently set up service with NW Fire Systems for all of our life safety systems at our building. Today was the first visit and they knocked it out of the park. They sent over a few technicians and were able to get three separate items completed, it's not even 11 am! They were able to inspect all of our extinguishers, perform quarterly device testing on six floors, and complete our annual garage sprinkler testing. I couldn't be more pleased with how the first scheduled maintenance went, keep it up!
It's always a pleasure have such quality work completed in a timely matter, and positive can-do attitude.
Quick and easy replacement repair.
Tom is a very capable, knowledgeable, & friendly tech that I’ve had the pleasure of working with over several jobs at my site.
Marlon was friendly and professional!
NW Fire Team that came to do the inspections were awesome. Highly recommend them for any of their services.
The are very responsive and take care of all our service needs here in this twin rise in downtown Seattle. The team is knowledgeable and friendly always on time!!!
Exceeded my expectations and arrived on time. He was very polite, and professional.
Marlon is always very responsive to our needs and completes the job on a timely manner.
"Thank you for providing excellent service that helped us get the job done."
The guys mad my workload smaller than normal and performed better than me! Thank you, Northwest Fire, for the professional customer service and helpful courtesy to our staff.
Good service
Great support when I need it in a pinch. The technicians are always professional and great customer service!
Marlon was very professional with all aspects of his work. He does very clean work leaving no demo behind. Know that I do not leave reviews but this guy deserves and award for being awesome. Thank you North West Fire Solutions for taking care of all aspect of our fire, life, and safety systems!!!
Cody Kundert's leadership is a source of pride for NWF and has helped elevate the organization to the top. He is both friendly and professional, completing tasks promptly and always willing to find quick solutions to any problems that may arise. He is undoubtedly one of the best professionals within NWF.
Thank you, Cody Kundert, for your outstanding contribution. 👍👍
I was impressed at how flawless the team completed inspections, keeping the disturbance to residents at a minimum. I appreciated the in depth and knowledgeable report I received from Cody after completion as well.
Great Experience!! I worked with Mr. Cody, He is knowledgeable, friendly, professional, helpful, and skilled in resolving issues and giving advice. Maybe NWF is also proud to have him. Thank you so much, Cody, You're awesome, great.......Keep it top.
We have resolved our task faster than expected.
Jeff Mcguire from Northwest Fire Systems replaced four sprinklers in our mid-1990s condo building yesterday. His knowledge and experience were obvious. He was careful, patient, and tidy. Jeff was gentle with our old plastic pipes, and he made sure that no leaks hit any of our floors or carpets.
