Fire Safety You Can Trust In Lacey WA
Since 2008, Northwest Fire Systems has been providing the ultimate in fire protection services to the people of Lacey, WA and the surrounding areas. When it comes to fire safety, they are second to none.
Read below to find out what your neighbors in Lacey, WA have to say about our service, then call us to ensure your home or business is protected!
Local Reviews
for Lacey, WA
Our Reviews by City
Excellent service, great technicians, prompt responses!
caitlyn - Lacey, WA 98503
Every tech we have had the pleasure of doing business with has been great. Always smiling, great communication, and always fills us in on everything that occurred even though we get an itemized "work order" with completion notes, they still go the extra mile to let us know what happened. Thomas was very friendly, always smiling, and was quick to answer all the questions we had. 12/10 experience.
Target T0600 extinguisher service
Amy - Lacey, WA 98516
Brian was very thorough and communicative.
Annual inspection
Brian - Lacey, WA 98516
Team sent out seemed very good. They communicated very well. Would have like to have seen a more detailed description of work performed, and any deffciences.They said the fire alram, and sprinkler system was all good, but there were 5-6 extinguishers that were found ot be defficient. They said there would be a follow up email, and I assume there will be.
Quick and efficient.
LeeAnna - Lacey, WA 98503
Brian arrived and got straight to work. He was able to diagnose the problem and resolved it just as quickly. I would be happy to have Brian back for any service calls in the future.
Response from Northwest Fire Systems:
Many thanks for taking the time to share your feedback with us.
Target T-600 SAFST Repair @25519753 - great service by Brian
Amy - Lacey, WA 98516
Although it took a while to get resolution to the deficiency/service need. The assigned technician, Brian, did a great job with communicating and competing the work efficiently. thank you
Response from Northwest Fire Systems:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Professional, prompt and efficient!
FFCA - Lacey, WA 98503
5 stars is well deserved
LeeAnna - Lacey, WA 98503
Brian arrived earlier than expected, he was very knowledgeable, quick to get my problems addressed and offered options when thy were available. Highly recommend Brian with Northwest Fire.
Very Efficient
Austin - Lacey, WA 98516
Great, quick service
JW - Lacey, WA 98516
Quick and easy switch
Amanda - Lacey, WA 98503
Honest company. Professional techs. Quality service
Rachelle - Lacey, WA 98503
The techs were very helpful and professional. The scope of work was explained and completed in a timely manner.
Honest company and professional service
Rachelle - Lacey, WA 98503
The service techs were very respectful and let me know everything that needed to be done. I was well informed of the scope of work. The pricing was very reasonable.
Great tech, great service!
Callen Apartments - Lacey, WA 98516
Marlon was very easy to work, hew as friendly funny and a great worker. He came across a hiccup when a sprinkler head broke and informed us right away. He then fixed the issue immediately and was on top of everything. We appreciate how he was already clueing us into what was going on and he was always a pleasure to be around. We 10/10 recommend Marlon but also Northwest Fire systems.
Great friendly service
Annette - Lacey, WA 98503
Northwest Fire and Coby are wonderfull!
LeeAnna - Lacey, WA 98503
Coby showed up ontime and on schedule. He is professional and courteous to staff and my residents. The job was completed with no surprises and very quickly. Thank you Coby.
Jesse is a miricale worker
LeeAnna - Lacey, WA 98503
Each time I have had to get a repair completed Jesse has come through. He is quick and communicates along the way and has saved me $$$
Marlon has a great sense of humor
Annette - Lacey, WA 98503
Alarm Bell Repair
Ryan - Lacey, WA 98516
On time, great to work with. Only trained on low voltage when issue was high voltage. Unaware of companies electrical work practices, had to have own mechanic open electrical panels, had to follow-up with management to ensure communication to techs is performed on expectations.

Marlon J.
Leak Repair

Thomas M.
Replacement of 10 fire extinguishers that were due for service. Also repaired and retested the fire backflow prevention.

Zack R.
Winterization of dry system

Delano O.

Andre H.

Ryan H.
Performed semi-annual testing of pre-action fire sprinkler system and annual CO2 inspection. Everything in working order.

Marlon J.
Sprinkler & pump repair

Thomas M.
Deficiency Repair Repaired and retested bfp in pool mech. Room Replaced fex bldg h second floor

Brian R.
Fire extinguisher swap

Jeffrey C.
Annual Fire System Inspection - Inspecting fire extinguishers for proper operation.

Brian R.
Nac trouble

Brian R.
AES

Delano O.

Delano O.

Thomas M.
Backflow Repair Repaired aimes ss2000 in riser room

Brian R.
Replacement of (1) Heat Detector

Brian R.
Replaced heat detector

Marlon J.

Delano O.

Marlon J.

Jeff M.

Brian R.
Updated aes radio firmware

Brian R.
Fixed open circuit

Brian R.
Open circuit trouble shoot
