Fire Safety You Can Trust In Tukwila WA
Since 2008, Northwest Fire Systems has been providing the ultimate in fire protection services to the people of Tukwila, WA and the surrounding areas. When it comes to fire safety, they are second to none.
Read below to find out what your neighbors in Tukwila, WA have to say about our service, then call us to ensure your home or business is protected!
Local Reviews
for Tukwila, WA
Our Reviews by City
Professional Service
Dana - Tukwila, WA 98188
Ryan performed our quarterly fire sprinkler inspection in a very professional way. We had several meetings going on at the same time while the inspection was taking place and he did this without interrupting anyone. They never knew he was here. Thank you, Ryan for being such a professional person. Keep up the great work ethics.
Faulty heat detector
Dana - Tukwila, WA 98188
Brian came and was able to remove the bad heat detector in our kitchen and then contacted the alarm company for us to hold any trouble calls on this device for the next 30 days. Thanks for the professional job Brian,
Response from Northwest Fire Systems:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
Professional Service
Dana - Tukwila, WA 98188
Colby did a great job today in fixing my backflow valve which failed during the annual testing. Quick, reliable service. Keep up the Great work Colby.
Professional Service
Dana Holzworth - Tukwila, WA 98188
Brian came to my hotel in search of an "open circuit" with our horns & strobes on the 2nd floor. He immediately knew it was an issue with one of our ADA rooms. The first room we visited he started checking the strobe/ horn sensor for continuity & voltage, he came to the last one in the room and found that a guest loosened up the mounting screw which caused it to not make the circuit. He checked the circuit and re-installed the strobe and everything was good after that. Thank you Brian for your professional experience and getting our system back in to a normal status again. Life Safety is at the top of our list for our guests always.
Response from Northwest Fire Systems:
We are so grateful for your kind words.
Engineer
Brian - Tukwila, WA 98188
Great
enginier
Brian - Tukwila, WA 98188
Asset Protection Manager
Dennis - Tukwila, WA 98188
The best service we have had at this facility in the 5 years I have been here. Helpful, polite, efficient, and very clear in what need to be done and receptive to our concerns.
Professional Service
Dana Holzworth - Tukwila, WA 98188
Looking for an open circuit is like trying to find a needle in the haystack. Ryan & Brian did a great job and not wasting time to locate the 2 devices that had corrosion on the terminals in my pool area. Thanks Guys for doing a GREAT JOB!!!
Professional Service
Dana - Tukwila, WA 98188
What a great company, everyone is professional. Will recommend to other companies.
great work
Anita - Tukwila, WA 98188
Service
Miesa - Tukwila, WA 98188
Ryan was super informative and assisted in resolving our issue!! Thank you and very much appreciated!!
Technician Relations
Miesa - Tukwila, WA 98188
While 90% of techs we work with at NW Fire have been exceptional (Brandon, Jessie, Ira to name a few)......, this past experience in the customer service (tech) area was definitely in the 10% of not so great. Service good, however the tech Jeff definitely isn't someone we'd like to encounter in the future. However there were 3 techs and the 2nd and 3rd in command techs were very pleasant as well.
Great service!
Lillian - Tukwila, WA 98188
Thank you Conner for providing excellent service, getting a technician out quickly to make the repairs, keeping me informed. I really like the service report emails that shows the tech going on-site, the notes and completion of the service call/repairs. Thank you again!
Annual Hydrant Testing
Dana - Tukwila, WA 98188
Tom came out a performed our annual fire hydrant testing. He took the time to inspect all the caps, cleaned with wire brush and added some anti seize to the threads for easy removal and to keep the rust from developing into the future. Thanks for the Great job Tom.
great and knowledgeable
Jerrod - Tukwila, WA 98188
Backflow testing
Dana - Tukwila, WA 98188
Grant came to our hotel to perform the annual testing of our backflow devices. He is very professional and knowledgeable. I felt comfortable leaving him to do his work. Thanks Grant,
Again, GREAT service! Thank you!
Miesa Berry - Tukwila, WA 98188
Swift, quick and repairs done sufficiently!
Another Great Service
Dana - Tukwila, WA 98188
Thomas came out today and quickly diagnosed the issue with a smoke detector, repairs were done quickly and without disruptions to our business.
Annual inspection of our Fire system
Dana - Tukwila, WA 98188
Colby did a very professional job, it was great that he brought enough manpower to get the job done quickly with minimal disruption to our hotel. Thanks Colby & NW Fire Systems
NW Fire is Great to have on your Team
Dana H. - Tukwila, WA 98188
Jesse stopped by today to figure out a smoke detector issue on our new fire panel, after looking at things and attempting to find a "Ghost" in the system he made a phone call to his co-worker. afterwards he punched some buttons on the panel and the Ghost disappeared. Everything is back to normal again. Thanks Jesse.
Alarm Service
Miesa - Tukwila, WA 98188
Jesse was very patience and helpful with trying to figure out where the trouble alarm was coming from. While our panel has incorrect information, we finally figured out, he explain how we can easily fix the discrepancy in the future. Awesome efforts in explaining also our battery issue. Good service is always appreciated.
Great Service Tech
Miesa - Tukwila, WA 98188
I've definitely had some frustration with techs with this company over the years, however, Marlon Jones is just an exceptional tech! He knows his stuff! Super informative and breaks technical terms down, so even I can understand! Having him service our hotel today made the start to Monday, pleasant! Keep up the awesome work Marlon, you ROCK!
Quick completion of work
Dana - Tukwila, WA 98188
Grant did a fantastic job on our kitchen hood semi annual inspection. He completed the job much quicker than expected and got our kitchen back up and running. Thanks Grant,
Great Job
Dana - Tukwila, WA 98188
Andy was very professional and completed our testing ahead of schedule. Thanks,
Excellent Same Day Service
Dana - Tukwila, WA 98188
When a hotel has issues with their fire panel, NW Fire is right on top of things. Called in the morning and Jesse came in the afternoon to correct the issue. Thanks Jesse for taking care of us at the Double Tree Suites Hotel
Ryan H.
Annual Backflow Inspection
Delano O.
Zack R.
Fire Sprinkler Service Call New flow switch
Grant L.
Mickey M.
Grant L.
Delano O.
Delano O.
Ryan H.
Sprinkler Inspection Quarterly Sprinkler Inspection
Caleb K.
Caleb K.
Ryan H.
Annual Sprinkler, Fire Alarm, Standpipe, Fire Extinguisher and Elevator/ Stairwell Shaft Pressurization Inspections
Brian R.
Installed and programmed polling module
Brian R.
Replaced heat detector
Allec B.
Brian R.
Disable heat detector
Delano O.
Colby F.
Backflow valve repair
Caleb K.
Brian R.
Room 1204 strobe fixed
Brian R.
Replaced heats with 194 fixed temp
Brian R.
Disabled heats
Evan D.
Nathan T.
