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This was the first time going through the 5-year Hydo test and Marlon was very patient explaining what was involved. He has great customer skills and a wonderful sense of humor. I would highly recommend him for doing this work.
Nice and Efficient
Grinding at Northwest Fire systems Headquarters. Residential fire suppression systems, commercial sprinkler & fire alarm systems, & fire extinguishers
performed a scheduled inspection of their fire sprinkler system. After checking in with the maintenance supervisor, I conducted a thorough examination of the sprinkler components, including the control valves, pressure gauges, and sprinkler heads. During the inspection, I discovered a corroded sprinkler head in the warehouse and a pressure gauge on the main riser showing readings below the required operating range. To resolve these issues, I replaced the corroded sprinkler head with a new one and adjusted the system’s pressure to meet the manufacturer’s specifications. Once the repairs were completed, I performed a flow test to ensure the system was functioning properly. I updated the inspection records, informed the supervisor of the repairs, and recommended scheduling follow-up checks to prevent further issues.
Would highly recommend. Very knowledgeable and great customer service.
Sprinkler and Alarm Systems Inspection
Annual Fire Alarm, Sprinkler, Backflow, and Fire Extinguisher Inspection
Conducted an annual fire prevention inspection to ensure compliance with safety standards. Examined all fire extinguishers, checking for proper pressure levels, intact seals, and expiration dates. Inspected smoke detectors and fire alarms, testing functionality and battery life. Evaluated emergency exit routes for obstructions and verified the condition of fire doors. Reviewed sprinkler systems, checking for leaks or corrosion, and tested the alarm valves. This thorough inspection helps maintain a safe environment and ensures all fire safety equipment is operational.
Replaced and programmed SK relay for Elevator Alt Recall. Verified that Elevator recalled. System is online and normal.
We greatly appreciate the service given. It's allowed us to now know the problem and where to fix it.
Annual Sprinkler, Backflow and Fire Extinguisher Inspection
Alarms were caused by the leak/water damage. (2) devices ((1) heat detector (1) smoke detector)to be replaced after repairs have been made. Wired devices through to clear panel and prevent alarms.
test
Ground Fault is on the SLC, traced GF to the Vault, vault had about 3 feet of water. Recommend return trip with pump and (2) Tamper switches incase the tampers are corroded. (2) tech. Needed for vault work.
He was fast, efficient and friendly!
Preformed 3 year full trip test on dry sprinkler system
I completed the installation of First Alert 9120B hardwired smoke detectors in a residential property. The project involved mapping out optimal locations for coverage, running electrical wiring to each designated spot, securely mounting the detectors, and connecting them to the home’s power supply with battery backup. I concluded with a functional test of each unit to ensure proper operation and interconnected alerts.
Knowledgeable people and fast
Great service
Working with your office team was a huge challenge, but Marlon was very courteous and wonderful to have complete the work. Marlon would have received nothing but 5 stars. The office would be lucky to receive 2.
Three technician did the full service of our extinguishers and fire system.
Professional and friendly
Never had any issues working with Northwest Fire Systems since I took over my store. They are always friendly over the phone and in person. Whenever something is coming up to be taken care of, they contact well in advance so that you're able to plan around their service. They've even gone the extra mile in helping to troubleshoot any recurring issues I've had.
Great and fast service!
Allec was very friendly, skilled and worked with a big smile. Great man to have on your team. Never let him go!
Gary Zink
I was not present during this service due to it being a holiday for our company. Would have preferred knowing ahead of time so dispatch staff would have been prepared and/or possibly change the date to when at least one manager would be onsite. Three stars due to lack of management on site to oversee what occurred.
Always enjoy working with the entire team at Northwest! Very neighborly!
Great Service
Great communication and customer service
Cody came in and addressed my needs, got me taken care of very quickly and assured me I would be good to go.
Great service
sprinkler and backflow test
Awesome service
Awesome service
The team at Northwest Fire Systems is fantastic. I frantically called after a sprinkler head went off as I was replacing the trim piece on the ceiling. Of course water sprayed everywhere (in the newly painted room). Once I had the water turned off, and while cleaning up the mess, I called (late in the day) and was very fortunate to have Kathy answer the phone. After explaining my situation and asking 'what to do next?', Clark got on the phone. I only later found out that Clark was the owner of the company. Clark was a technician and therapist rolled into one. He took the time to walk me through exactly what to look for, what to do and how to get my house water turned on while turning off the sprinkler system. He even provided me the name of another company who would be able to provide the prescribed residential support.
I'm just some dummy calling randomly begging for some help. Boy did I get it. You just don't get this kind of customer service anymore, and I hadn't paid a dime. This is truly a testament to the kind of business this is. "Saving Lives, Protecting Property" could not be a better tag line for the company and the way it operates. If this kind of help is provided to a random caller, imagine the kind of support you'll get for a paid project.
If you need fire systems support, I'll bet you won't find a better company. Thank you Northwest Fire Systems!!
Tech were very good and were in and out in 2hours
Great and Friendly service
Marlon J.
Kent, WA 98032
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Kent, WA 98030
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Kent, WA 98032
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Kent, WA 98030
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Kent, WA 98032
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Kent, WA 98032
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Kent, WA 98031
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Kent, WA 98032
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Kent, WA 98032
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Kent, WA 98032
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Kent, WA 98032
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Kent, WA 98032
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Kent, WA 98032
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