We appreciate the amazing 5 star review.Recent Jobs and Reviews in Kent, WA
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Ground Fault is on the SLC, traced GF to the Vault, vault had about 3 feet of water. Recommend return trip with pump and (2) Tamper switches incase the tampers are corroded. (2) tech. Needed for vault work.
He was fast, efficient and friendly!
Preformed 3 year full trip test on dry sprinkler system
I completed the installation of First Alert 9120B hardwired smoke detectors in a residential property. The project involved mapping out optimal locations for coverage, running electrical wiring to each designated spot, securely mounting the detectors, and connecting them to the home’s power supply with battery backup. I concluded with a functional test of each unit to ensure proper operation and interconnected alerts.
Conducted a fire drill at a local office building. Assisted in coordinating and executing emergency evacuation procedures to assess the effectiveness of the building's safety measures.
Fire Alarm System Testing: I recently conducted a routine fire alarm system test for a client's residential complex. After verifying the functionality of smoke detectors, alarms, and communication devices, I provided a comprehensive report to the property manager, assuring the safety of all residents and compliance with local fire safety regulations.
5 year Maintenance
Sprinkler repair
Evaluate escutcheon replacement and submit a correction report to the city
Knowledgeable people and fast
fire sprinkler maintenance: client requested a fire suppression sprinkler system test to make sure it was working properly. inspected fire sprinklers, found one damaged sprinkler head and replaced it. all else working well.
Great service
Annual Fire Alarm, Sprinkler, Standpipe, Backflow, and Fire Extinguisher Inspection
Working with your office team was a huge challenge, but Marlon was very courteous and wonderful to have complete the work. Marlon would have received nothing but 5 stars. The office would be lucky to receive 2.
Three technician did the full service of our extinguishers and fire system.
Professional and friendly
Never had any issues working with Northwest Fire Systems since I took over my store. They are always friendly over the phone and in person. Whenever something is coming up to be taken care of, they contact well in advance so that you're able to plan around their service. They've even gone the extra mile in helping to troubleshoot any recurring issues I've had.
Great and fast service!
Allec was very friendly, skilled and worked with a big smile. Great man to have on your team. Never let him go!
Gary Zink
I was not present during this service due to it being a holiday for our company. Would have preferred knowing ahead of time so dispatch staff would have been prepared and/or possibly change the date to when at least one manager would be onsite. Three stars due to lack of management on site to oversee what occurred.
Always enjoy working with the entire team at Northwest! Very neighborly!
Great Service
Great communication and customer service
Cody came in and addressed my needs, got me taken care of very quickly and assured me I would be good to go.
Great service
sprinkler and backflow test
Awesome service
Awesome service
The team at Northwest Fire Systems is fantastic. I frantically called after a sprinkler head went off as I was replacing the trim piece on the ceiling. Of course water sprayed everywhere (in the newly painted room). Once I had the water turned off, and while cleaning up the mess, I called (late in the day) and was very fortunate to have Kathy answer the phone. After explaining my situation and asking 'what to do next?', Clark got on the phone. I only later found out that Clark was the owner of the company. Clark was a technician and therapist rolled into one. He took the time to walk me through exactly what to look for, what to do and how to get my house water turned on while turning off the sprinkler system. He even provided me the name of another company who would be able to provide the prescribed residential support.
I'm just some dummy calling randomly begging for some help. Boy did I get it. You just don't get this kind of customer service anymore, and I hadn't paid a dime. This is truly a testament to the kind of business this is. "Saving Lives, Protecting Property" could not be a better tag line for the company and the way it operates. If this kind of help is provided to a random caller, imagine the kind of support you'll get for a paid project.
If you need fire systems support, I'll bet you won't find a better company. Thank you Northwest Fire Systems!!
Tech were very good and were in and out in 2hours
Great and Friendly service
Good Service
Cody was professional and friendly when he arrived to inspect my fire extinguishers. He completed the inspection quickly and even replaced a loose mounting bracket.
We have had a wonderful experience with Northwest Fire. They return calls, come out and communicate openly and well. All their staff members have been courteous and friendly. It has been a great improvement from former companies we have worked with.
The guys did a great job, quick through and professional
